Maximise agent productivity and contact rates with Altitude’s intelligent outbound dialling — predictive, progressive, and preview modes with full compliance controls.
Altitude’s outbound dialer gives your team the tools to reach more customers, faster — while staying fully compliant across every APAC market.
AI-powered predictive dialer maximises agent talk time by dialing ahead and connecting only live answered calls.
One call per available agent — perfect for high-value outreach where agents need preparation time before connecting.
Agents review full contact details before the call is placed — ideal for complex, sensitive, or high-value interactions.
Create, schedule, and manage multiple outbound campaigns with custom scripts, contact lists, and dispositions.
Define smart contact lists, apply filters by segment or behaviour, and set auto start/stop rules so campaigns run on schedule — hands-free.
Track contact rates, conversion, agent performance, and list penetration live — so supervisors can optimise campaigns on the fly.
Intelligently reschedule unanswered calls at optimal times based on historical contact rate data to maximise reach.
Sync outbound dispositions, call notes, and outcomes directly to Salesforce, MS Dynamics, or SAP in real-time.
A fully automated outbound workflow — configured once, optimised continuously, compliant by default.
Import your contact list, assign scripts, set calling hours, and choose your dialling mode — predictive, progressive, or preview.
Apply segment filters, time-zone rules, and priority tiers. Auto start/stop rules activate and pause campaigns based on schedule, capacity, or performance thresholds.
The predictive engine dials ahead, drops silent calls, and only connects answered calls — eliminating wasted agent time.
CRM screen pop delivers customer history, previous interactions, and campaign script before the agent speaks.
Agents log outcomes instantly. Unanswered calls are rescheduled automatically at the next optimal contact window.
From BPO collections to insurance renewals to sales outreach — Altitude’s dialer is trusted by leading APAC organisations to drive outbound performance at scale.
See how Altitude’s predictive dialer can triple agent productivity and lift your outbound conversion rates — live demo, no slides.