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3rd Party Integrations

Altitude Xperience is an open, standards-based suite that integrates tightly with CRM, workforce optimisation, voice automation, security, and vertical business applications — bringing added value at every step of the customer journey.

Open & Standards-Based

Altitude Xperience is a modular solution that adapts to your business needs and leverages existing infrastructure. Certified integrations with leading CRM, WFO, and business application providers give you fast implementation and powerful end-to-end solutions.

  • Certified connectors for Salesforce, MS Dynamics, SAP & more
  • CRM, WFO, voice automation, and security integrations
  • Agents work in their preferred application with full Altitude features
  • Modular architecture — adapt to your needs, leverage existing infrastructure
  • Full customer data access and interaction context across systems
  • Xperience Hub marketplace for solutions, modules & services
CRM Connectors
Certified integrations with Salesforce, MS Dynamics, SAP, Siebel, and other leading CRM platforms.
Business Applications
WFO, voice automation (ASR/TTS), security & compliance, vertical applications, and custom databases.
Xperience Hub
One-stop marketplace for contact centre integrations — solutions, modules, and services for every organisation.

Integration Partners

Connects with the tools your team already uses — no rip-and-replace required.

☁️
Salesforce
CRM
🔷
MS Dynamics
CRM
🟣
SAP CRM
CRM
🔵
Siebel
CRM
📊
WFO Tools
Workforce Optimisation
🔊
ASR / TTS
Voice Automation
🔐
Security
Compliance
🟢
REST API
Custom Integration
🏪
Xperience Hub
Marketplace
4+
Certified CRM Connectors
6
Integration Categories
1
Marketplace Hub
100%
Open Standards

See 3rd Party Integrations in Action

Book a personalised demo and discover how Altitude can transform your contact centre operations.