Connect your business with customers on WhatsApp. Manage all interactions in one platform, keep interaction context, automate answers, and combine human assistance with chatbots.
An omnichannel solution that connects your business with your customers on WhatsApp — with bot automation, rich media, and unified queue integration.
Altitude Connector for WhatsApp is an omnichannel solution that connects your business with your customers. Manage all interactions in one single platform, keep interaction context, automate answers, and combine human assistance with chatbots.
Blend WhatsApp messages in a unified queue with all other contact centre interactions and deliver to the most appropriate resource at the right time.
Altitude Connector for WhatsApp enables you to empower agents, reply fast, and engage successfully. Deliver the right response to the right customer at the right time.
Use AI and machine learning to automate responses, support rich media formats, and deliver engaging customer conversations.
Use AI and Machine Learning to train the chatbot to handle inquiries, order receipts, billing notifications, and more.
Support several message formats, such as videos, voice and chat, to improve customer engagement and satisfaction.
Blend WhatsApp messages with all other contact centre interactions in a unified queue for consistent service delivery.