Connectors
Connect Your CRM Today.
Native, pre-built connectors for the world's leading CRM platforms — deploy in hours, not weeks. No custom development required.
Salesforce
Native CTI with Sales Cloud & Service Cloud — screen pop, click-to-dial, auto call logging.
Native CTI
MS Dynamics 365
Deep integration with unified agent view, full CRM data, case management & activity sync.
Native CTI
SAP CRM
Enterprise-grade customer data access and interaction logging.
Native
Siebel CRM
Legacy and modern Siebel integration with full customer context.
Native
Zoho CRM
Seamless Zoho integration with screen-pop and activity sync.
Coming Soon
REST API
Open REST API framework for any custom CRM integration.
Custom
Instant Screen Pop
Customer profile, history, and open cases surface on the agent desktop the moment a call connects — zero delay.
Click-to-Dial
Agents dial directly from CRM contact records with one click — no manual number entry, no errors.
Auto Call Logging
Every call, chat, and interaction is automatically logged to your CRM — no manual agent data entry ever required.
Bi-Directional Sync
Data flows both ways in real-time — updates in Altitude reflect instantly in your CRM and vice versa.
Case Management
Agents create, update, and close CRM cases without ever leaving the Altitude desktop — full context, one screen.