Altitude Conversational Assistant enables seamless collaboration between bots and human agents. Automate engagement 24×7 with voice and chat bots that hand off to humans without losing any context.
Customers can start with a bot, switch to a human agent at their request, and finish with either — without losing any information. Altitude Conversational Assistant keeps full interaction context throughout the journey.
Intelligent automation that works alongside your human agents for the best customer experience.
ASR and TTS-powered bots for right-party contacts, debt collection, auditing, surveys, and more.
Improve customer engagement for sales, service, and support across web chat, WhatsApp, and social channels.
Transfer from bot to human (or back) at any time — without losing any information gathered during the interaction.
Unified view of the customer journey regardless of how or where the interaction started.
Bots are automated agents that interact with your customers around the clock — no breaks, no holidays.
Track bot performance, handoff rates, resolution rates, and customer satisfaction across all interactions.
Book a personalised demo and discover how Altitude can transform your contact centre operations.