Contact list accuracy is critical to campaign success. Segment by business attributes, automatically reschedule unsuccessful attempts, and control strategies with Altitude Strategy Center.
Contact list accuracy is one of the main factors that contribute to the success of a campaign. If the contact list is not perfect, Altitude Xperience has mechanisms that help to improve call tries to contacts and achieve better results with fewer attempts.
For example, if calls to a contact repeatedly have the outcome "No answer," Altitude Dialer can reschedule the call to a later day and time. Campaigns can have multiple contact lists to enable segmentation based on business data.
Segment contact lists by business attributes and control each segment using day types, time intervals, KPIs, and more to ensure higher business success.
Automatically reschedule unsuccessful calls to a later day and time based on campaign rules and outcome patterns.
Run campaigns with multiple contact lists to segment contacts based on business data and apply targeted strategies to each segment.
Segment contacts by business attributes such as customer value, region, product interest, and more.
Configure different dialling strategies for different days of the week and time intervals within each day.
Monitor list-level KPIs and automatically adjust strategies to improve contact rates and business outcomes.
Unsuccessful contacts are automatically rescheduled based on outcome history and campaign-defined retry logic.
Run targeted sub-campaigns within a single campaign using segmented contact lists with independent rules.
Altitude Strategy Center provides centralised control over list strategies, segment rules, and performance targets.
Book a personalised demo and discover how smarter contact lists can improve your campaign results.