Automate call dialling with preview, power, and predictive modes. The industry-leading predictive algorithm achieves 50 minutes of agent talk time per hour with under 3% nuisance ratio.
Altitude Dialer increases agent productivity and maximises revenue opportunities while ensuring compliance with outbound regulations and managing information security. It automates call dialling by selecting dialling modes according to the needs and tactics of the campaign.
Select the dialling mode that matches your campaign needs and tactics to maximise agent productivity and contact rates.
Agents first view available customer information and decide when to place the call. Ideal for debt collection campaigns where agents need to define a strategy before speaking to the customer.
Calls are placed only when an agent is available. Altitude Xperience considers priority and agent skills before distributing, enabling agents to personalise the interaction and make customers feel valued.
The industry-leading algorithm calls the largest number of customers in the shortest time while abiding by compliance regulations. Achieves an average agent productivity of 50 minutes per hour and nuisance ratios of 3% or less.
Book a personalised demo and discover how intelligent dialling can maximise your outbound campaign results.