Enghouse Interactive can solve your contact centre journey dilemma. As specialist contact centre providers, we pride ourselves in the smooth, swift and secure migration of communications infrastructure to deliver your digital transformation objectives, optimally. Platform agnostic and accredited with the leading PBX and UC platforms as well as Teams certified, Enghouse Interactive will bring the best out of your existing technology investments whether you decide to host in the cloud, on premises or in a hybrid environment. Through intelligent integration, and consolidating your front, middle and back office processes, we get the best out of your combined resources so you benefit from a 360-degree view of your customers, cost-effectively.
Contact Centre for
Microsoft Solutions
The collaborative contact centre
Leading mid- market contact centre for Microsoft technology
Over 12 year R&D experience alignment with Microsoft solutions
Gold Partner status recognised as top 1% of elite technology partner
Microsoft
Your Ideal Contact Centre Migration Vendor
The journey with Microsoft – Today and into the future
Whatever stage you are at within your Microsoft strategy Enghouse has the expertise, referenceability and journey mapping to help you from the days of Microsoft OCS to Microsoft Teams. Enghouse experts can to guide your contact centre every step of the way.
A collaborative Teams Contact Centre from Enghouse
The application that is taking the business world by storm, Microsoft Teams is bringing sweeping improvements in office productivity all around the globe. The effortless connection with back office staff will boost your Team’s performance as well as your retention. Find our more about a natively integrated Enghouse Interactive and Microsoft Teams certified contact centre here.
The journey with Microsoft – Today and into the future
When the front door to your organisation deserves the best, why not look at our Teams certified Operator Console. Your team will be fully empowered to welcome and process all callers efficiently and effectively, delivering a premium brand experience and assuring them that you’re a business they want to engage with.
Microsoft – Trusted partner
Enghouse Interactive is a Microsoft Gold Partner and a member of Microsoft’s Technology Adoption Program (TAP) for Lync, Skype and Teams. We’ve worked with Microsoft for more than 14 years at the forefront of communications technology, during which time over 600+ customers have trusted us to deploy leading-edge contact centres in a Microsoft environment. So, you can relax knowing you’re in safe hands from start to finish, however complex your vision.
Customers on the Microsoft journey
Enghouse and Microsoft Products
Enghouse Interactive has embraced Microsoft technology with native integration with our solutions helping to continue to connect businesses to their customers. With an extensive range of certified solutions for Microsoft Skype for Business and Teams, our Contact Centre, Quality Management and Operator console are helping organisations across the world to improve communications, productivity, efficiency and connecting their customers to your entire business.
