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Responsive Contact Center Solutions for Customer Engagement

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Take Care of Your Customers, We’ll Take Care of Technology

Why Altitude Software

Flexible

Integrates with all types of infrastructure and operation size

Versatile

Meets the specific customer service needs of each type of business and application

Holistic

Complete, modular, and scalable customer experience solution for omnichannel contact

Agile

Customer proximity enables a quick and effective reaction to their needs

Innovative

Continuous release of new features to meet dynamic business
needs

Experience

27 years building successful customer relationships, globally

Who benefits from Our Solutions?

Engage with Your Customers Regardless of Business Type
Customers have high expectations both in terms of quality and speed of the service they get from the companies they do business with. They want immediate,     concise and accurate answers regardless of the channel they choose to use. Altitude cloud contact center software technology helps organizations to meet their customer’s expectations.

Altitude Software has been working for over 25 years with many different industries and has developed solutions customized to the needs of each type of business. Find the one that’s best for yours.

Financial and Insurance

Customer Service plays a crucial role in banks, insurance companies, and other financial business departments.

financial and insurance

Customer Service plays a crucial role in banks, insurance companies, and other financial business departments.
Know more

Telecommunications, Utilities and Energy

Customer Service plays a crucial role in banks, insurance companies, and other financial business departments.

Telecommunications, Utilities and Energy

Customer Service plays a crucial role in banks, insurance companies, and other financial business departments.
Know more

Transportation, Logistics and Hospitality

Extraordinary travel events start and end with the most remarkable customer experience.

Transportation, Logistics and Hospitality

Extraordinary travel events start and end with the most remarkable customer experience.
Know more

Business Process Outsourcers (BPO)

Customer Service plays a crucial role in Business process outsourcers departments.

Business Process Outsourcers (BPO)

Customer Service plays a crucial role in Business process outsourcers departments.
Know more

Customer Stories

Don’t just take our word for it! See how companies from the most diverse business areas and sizes use Altitude Xperience Contact Center Software to engage with their customers.

Logic

How to profit from an omnichannel customer engagement solution for an inbound and outbound strategy

SM

How to improve contact center efficiency while integrating different communication channels

Europa Group

How to increase contact rates and conversion while excelling at the provided customer service

Intrum Justitia

How to boost your credit management services while providing an excellent customer experience

What Business Area uses Our Solutions?

Exceptional Customer Experience. Join Departments and Interactions for an Omnichannel Customer View

A successful customer relationship management requires the unification of all the departments of the company. Customer intelligence accessible at all times, by all departments, is the key to create exceptional experience, build loyalty and bring revenue.

Altitude Software designs tailored cloud contact center solutions for every business application based on their goals. No matter your role – contact center agent, supervisor, sales manager or IT consultant, or a small business owner solving your customer needs – you will find our solutions easy to use, efficient and with a quick learning curve.

What additional Services do we provide?

Our clients are our best asset and we take a great care about every one of them assuring personalized attention and services that meet best the need of each client.

 

Statistics

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Users of Altitude Solutions
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Live Installations in 80 Countries
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People in 12 Offices worldwide
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Partners Delivering and Supporting Altitude Solutions
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Awards for innovation
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Years of Successful Track Record

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