Today’s customers expect a fast response and personalised service anytime, anywhere, using any device or communication channel. Whether you are talking to account holders or serving patients, the extensive set of Altitude Enghouse CCaaS features and functionalites equip you with a powerful and efficient contact centre solution designed to satisfy the most demanding customers as well as ensure a profitable operation of your business.
Altitude Enghouse Cloud Contact Centre
State-of-the-art and reliable customer service anytime, anywhere, and via any channel with Altitude CCaaS
Agility, flexibility and scalability at competitive prices
Secure in the Cloud with Altitude Enghouse CCaaS
Altitude Enghouse CCaaS supports centralised, best in-class, security standards such as Secure Sockets Layer (SSL) encryption and PCI-DSS compliance capabilities. Moving infrastructure and services to the cloud boosts security and can give you more control over your infrastructure and users.
Easy to deploy, easy to use
Altitude Enghouse CCaaS offers rich omnichannel features with an intuitive interface which enables fast setup and seamless integration with existing systems. No complicated training required.
Feature-rich all-in-one solution
Take advantage of the latest omni-channel customer engagement functionality and enjoy instant scalability, business agility and analytics. Altitude Enghouse CCaaS empowers your agents with the tools they need to communicate, collaborate and access data to create the best possible customer experience.
Empower your agents with Altitude Enghouse CCaaS features
Agents can focus on every interaction leveraging AI and intelligent bots. Altitude Enghouse Cloud Contact can provide suggestions and relevant information to assist both agents and customers and deliver a personalised experience. Leverage intuitive Altitude Enghouse Cloud Contact features, tools and powerful analytics to develop and make the most of each employee.
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